• Haulotte Australia launches new online training progrom to support rural areas
• Avaialbe for EWPA or HIANZ members
• Covers topics across the fleet, technical skills, service and maintenance
The training team at Haulotte Australia trialled webinars in the last quarter in 2024 and from that have developed a program that is user friendly and covers everything from basic machine familiarisation through to systems functionality.
Australian technical specialist for Haulotte Brad Kennaugh describes why they have developed the online program.
“Traditionally we were running in person training either at our facility or onsite at the customer’s branch, which made it difficult to fit everyone in and quite often had distractions of regular work. With online training we are finding that it is easier for people to spare two-hour blocks across two weeks from wherever they are,” said Brad.
“This has the added benefit for rural or remote customers who cannot justify a trainer coming to them or having to send their team to another location,” adds Brad.
Hire companies are already seeing this benefit as Ryan Creighton, Sales Director from Global Hire based in North Queensland explains, how they have benefited from his team completing the online training.
“We recently had seven of our staff complete training with Haulotte online. Not only did this save us money without having to fly people from all our branches to one location but also, they were able to work before and after the training, meaning downtime was kept to a minimum,” said Ryan.
Ryan Creighton
This online program is backed by the already available Haulotte Academy that is provided by the Haulotte global team. These internationally accredited trainers develop and deliver expert programs on technical topics including DC and AC power electrical systems, hydraulic technologies, engine management systems involving common rail fuel injection systems and emission controls and the full catalogue of Haulotte elevated work platforms and material handlers.
The Haulotte Academy is available via registration online or via the app or google play store.
What makes a trainer?
Haulotte trainers develop their skills through several years of accreditation to become qualified. Located in every state or Australia, Haulotte’s team of trainers have undergone not only technical training to understand the machines inside and out, but also in-depth training on the skills needed to effectively educate and communicate with students.
“Our team is constantly updating their skills, on the machines and on the best training techniques. We get great support from a global team of experts in both machines and in training skills that meet European standards. Together the team has over 40 years of training expertise in Australia alone.” adds Brad.
More than just training
Training is just one element of the commitment Haulotte has to continually improve customer satisfaction, ensure the health and safety of its employees and reduce its environmental impact. In recent years Haulotte Head Office and factories have received triple ISO certifications: ISO 9001, ISO 14001 and ISO 45001.
“As a supplier we are looking to provide more than just a machine, we are here for the service and support, spare parts, 10-year certification and training across the fleet and software solutions”, adds Brad.
The Haulotte training program for 2025 is available online now and includes new online webinars, machine familiarisation as well as links to Haulotte Academy and in person trainings available.
If you have a specific training request you can email service-australia@haulotte.com and the training team will get back to you.
