When it comes to maintaining or repairing an elevated work platform (EWP), cutting corners on parts might save you a few dollars today, but it can cost you big in downtime, performance, and even safety down the track. In Australia and New Zealand there are a multitude of suppliers to choose from, so how do you know where to start?
You want to be sure you are getting the right parts for your EWP for both compatibility and performance that is backed by local stock and expertise. That’s where OEM’s (Original Equipment Manufacturer) come in. They know the machine, and everything that goes with it.
Here are just some advantages of OEM spare parts.
1. Local Availability You Can Count On
Having access to local experts with a warehouse makes ordering parts faster and easier. In Melbourne OEM Haulotte offers a fully stocked warehouse with over 770sqm and 4,400 different part numbers with most fast-moving items available in stock now. Their MyHaulotte online tool even lets you check real-time stock levels before you order.
The results? In the first half of 2025 alone, their parts team shipped 13,895 items across 2,371 orders — keeping machines on the job rather than parked in the yard.
The results? In the first half of 2025 alone, their parts team shipped 13,895 items across 2,371 orders — keeping machines on the job rather than parked in the yard.
2. Guaranteed Compatibility = Safety and Performance
OEM parts are engineered specifically for the machines, meaning they are compatible and designed to get the best performance without the risk of improper fit or function.
OEM parts undergo strict quality control and testing, maximizing user safety and minimising the risk of equipment failure or malfunction while meeting all local and international standards.
OEMs can also offer added safety enhancements as parts like Haulotte’s award-winning FASTN system, developed by their global R&D team, which meets all AU/NZ standards and can be retrofitted to compatible booms to improve operator safety.
OEM parts undergo strict quality control and testing, maximizing user safety and minimising the risk of equipment failure or malfunction while meeting all local and international standards.
OEMs can also offer added safety enhancements as parts like Haulotte’s award-winning FASTN system, developed by their global R&D team, which meets all AU/NZ standards and can be retrofitted to compatible booms to improve operator safety.
3. Longer Equipment Life and Lower Total Cost
OEM parts are built to last, reducing the frequency of repairs and replacements. That reliability stretches the life of your machine, reduce unexpected breakdowns, and lowers the total cost of ownership, which is a figure any fleet manager can get behind.
With a local presence for over 25 years Haulotte parts have been operating in Australian conditions for some time and will continue to be supported into the future.
With a local presence for over 25 years Haulotte parts have been operating in Australian conditions for some time and will continue to be supported into the future.
4. Easier Maintenance and Support
Your fleet is important to you, so you need access to technical support and knowledge to help make the right decision. Online platforms (like MyHaulotte) make it easy to identify and order the correct parts, reducing errors and saving time.
In Addition OEM’s are set up locally and provide expert assistance to ensure correct installation and ongoing support. Haulotte’s branches in NSW, QLD, VIC and WA are backed by mobile road techs and 24/7 technical support.
When looking for spares for repair it can be confusing to find the exact correct part for that make and model explains Mark Galea from Want Access.
In Addition OEM’s are set up locally and provide expert assistance to ensure correct installation and ongoing support. Haulotte’s branches in NSW, QLD, VIC and WA are backed by mobile road techs and 24/7 technical support.
When looking for spares for repair it can be confusing to find the exact correct part for that make and model explains Mark Galea from Want Access.
“When we order parts we want to be sure it is the right part for that machine. I appreciate tools like MyHaulotte because I can search up the machine by serial number and get an expanded list of all relevant parts and where they fit on the machine. This saves me time in searching individual parts and I know I have the right part first time”.
Mark Galea, Want Access
5. Built on Customer Feedback
As a customer you want to feel listened to and understood. OEM’s that are well established in a market can compile feedback from around the world for productivity improvements plus make local changes when needed.
For example, based on feedback from the customer Haulotte significantly reduced the price of decals and developed packages to include all the stickers needed to display information safely.
For example, based on feedback from the customer Haulotte significantly reduced the price of decals and developed packages to include all the stickers needed to display information safely.
6. Higher Resale Value
Any buyer will tell you: machinery maintained with genuine OEM parts is worth more. It’s proof you valued your machine, which reflects when it comes time for the 10 year inspection. Refurbishing with OEM parts means the machine is truly “like new” — and the buyer knows it.
In summary:
Purchasing OEM parts for your elevated work platform is the best choice for your machines performance, safety, and reliability. It protects your investment, reduces total ownership costs, and maintains compliance with warranty and safety standards. Trusting an established OEM like Haulotte that offer local parts and service means a local partner who knows your machine and will work with you to get the best from your fleet.
Check out MyHaulotte.com to register check availability and order parts today.
FAQ's
OEM stands for Original Equipment Manufacturer. OEM parts are designed specifically for your EWP, ensuring the highest level of safety, performance, and compatibility.
Quite often OEM parts can be cheaper as large quantities are used around the world. While some OEM parts may cost slightly more upfront, they reduce long-term costs by extending machine life, minimising breakdowns, and maintaining higher resale value.
Haulotte’s Melbourne warehouse holds over 4,400 part numbers, with most fast-moving items in stock. Orders can be shipped directly to your site, including remote locations, with real-time stock checks available via MyHaulotte.
Yes. OEM parts undergo strict quality control and comply with AU/NZ standards. Some parts, like Haulotte’s FASTN system, even add extra safety features beyond the original design.
Yes. MyHaulotte lets you search by machine serial number, check stock levels, and order directly, saving time and reducing errors.
Absolutely. Machines maintained with OEM parts hold their value better, especially at 10-year inspections or when reselling.
You’ll have access to Haulotte’s local service branches, mobile technicians, and 24/7 technical support — something non-OEM suppliers can’t match.
