Haulotte Warranty


Haulotte (Haulotte Australia) warrants its new products made by it to be free from defects in material or workmanship for twenty-four (24) months under normal operational conditions from the warranty start date (date of commission).

In addition, Haulotte further warrants the structural elements of each new product made by it, as defined in its then current warranty policies and procedures, to be free from defects in material or workmanship for five (5) years from the warranty start date (date of commission). Additional warranty cover can be purchased through Haulotte and applies for the duration of time indicated in the extension. The extension of a warranty period covers the same works as outline within the standard warranty cover.

Haulotte agrees to repair or replace at its own expense; at our facilities, or at an authorized repair facility designated by Haulotte, any part or parts of the product found to be defective in material or workmanship, provided Haulotte is notified of such defect or defects within the applicable warranty period and given a reasonable time to correct the defect. In no case shall any warranty extend to defects in materials, components, or services furnished by third parties. Defects caused by chemical action or the presence of abrasive materials and defects arising following the operation beyond rated capacity or the improper use or application of any products shall not be considered defects within the scope of this warranty. If any repairs or alterations are made or any parts are replaced during the applicable warranty periods by anyone other than Haulotte or an entity authorized by Haulotte for use in its products, customer shall pay for such repairs or parts without recourse against Haulotte, and Haulotte should be relieved of responsibility for fulfillment of this warranty with respect to such repairs, alterations, or replacement so made.

Haulotte obligations under this warranty shall at all times be subject to its current warranty policies and procedures. The above mentioned warranty shall not apply to replacement or service parts made and sold by Haulotte. Periodic maintenance, periodic maintenance items (including paint and decals), and minor adjustments are excluded from this warranty. Certain components, including, but not limited to, engines, tires and batteries, which may be part of the product are not manufactured or warranted by Haulotte. Any applicable warranty for such component is provided through the original manufacturer of the component or its distributor organization. Haulotte warranty does not apply to defects caused by negligence, misuse, accidental damage, inadequate or improper use or maintenance, acts of nature and normal wear and tear of the products.

Under no circumstances shall Haulotte be liable for any consequential or special damages which any person or entity may incur or claim to incur as a result of any defect in the product or in any correction or alteration thereof made or furnished by Haulotte or others. Consequential or special damage includes, but not limited to cost of transportation, lost sales, lost orders, lost profits, lost income, increased over head, labour and material costs, and cost of manufacturing variances and operational inefficiencies. Haulotte maximum liability under this warranty shall be the purchase price paid to Haulotte with respect to the product to which such warranty is claimed. This warranty constitutes Haulotte entire and exclusive warranty as to the product and is the sole and exclusive remedy for the product defects in material and workmanship. Haulotte does not assume (and has not authorized any other person to assume on its behalf) any other warranty or liability in connection with any product covered by this warranty.

Haulotte expressly disclaims any and all other warranties of any kind whatsoever as to the product furnished hereunder, including but not limited to any express warranties, except for the exclusive warranty provided herein, or implied warranties as to merchantability, or fitness for any particular purpose.

This warranty shall be void, if, upon the occurrence of any incident involving any product made by Haulotte and resulting in any personal injury or property damage, customer shall fail to notify Haulotte within 48 hours of such occurrence or permit Haulotte and its representatives to have immediate access to such product and all records of or within the control of the customer relating to the product and occurrence.